OPD Management
Software That Runs Itself
From patient check-in to consultation to billing — automate your entire outpatient department. Live queue, WhatsApp reminders, real-time stats. Zero paper.
68%
fewer no-shows
30s
to book a slot
100%
paperless OPD
OPD Queue — Live
Dr. Mehta · General OPD
4
patients waiting
18 min
Avg wait
11
Seen today
7
Remaining
Priya Sharma
Est. wait: 0 min
Raj Mehta
Est. wait: 12 min
Sunita Joshi
Est. wait: 24 min
Arun Kapoor
Est. wait: 36 min
The complete OPD workflow, step by step
Every step from booking to billing — automated and connected.
Patient books or is booked in
30 secReceptionist searches patient by phone number, picks doctor and slot from live availability grid. Done in under 30 seconds. Or a patient self-books via your clinic's booking link.
WhatsApp confirmation sent instantly
AutomaticPatient receives a personalised WhatsApp message with their appointment time, doctor name, and clinic address. No manual message needed from staff.
Patient checks in on arrival
1 clickReceptionist marks patient as "Arrived" with one click. They're added to the doctor's live OPD queue. Doctor sees queue update in real time.
Doctor sees live queue, calls next
LiveDoctor's screen shows the live queue with patient names, wait times, and appointment type. No verbal queue calls, no confusion at the front desk.
Consultation notes recorded digitally
StructuredDoctor adds visit notes, diagnosis, and prescription directly in the system. Everything is saved to the patient's permanent record.
Invoice generated and payment collected
<60 secBilling pre-fills from the consultation. Receptionist reviews and generates a GST-compliant invoice in under 60 seconds. Payment mode recorded.
Built for how Indian OPDs actually work
Multi-doctor queue
Each doctor has their own independent OPD queue. Admin sees all doctors at once.
Real-time wait estimates
System calculates expected wait time per patient based on slot duration and current queue position.
Dual reminders
24-hour and 30-minute WhatsApp reminders reduce no-shows by 68% on average.
Walk-in support
Add walk-in patients to the queue instantly without disrupting pre-booked slots.
OPD analytics
Daily patient count, peak hours, average wait time, and no-show rate — all tracked automatically.
No-show tracking
System marks no-shows automatically and tracks the rate over time so you can measure improvement.
"Before MedCloudy, my receptionist was shouting names across the waiting room and patients were getting annoyed. Now she just marks them in the system, the doctor gets notified, and patients can see their token number. No chaos."
Dr. Ramesh Nair
General Physician, Kochi · 3-doctor clinic
OPD software — common questions
What is OPD management software?
OPD management software automates the outpatient flow — appointment booking, check-in, queue, consultation, and billing. It replaces manual registers and verbal queue calls with a real-time digital system.
How does it reduce patient wait times?
By showing live queue position to staff and removing scheduling conflicts, patients are called in order without gaps or confusion. Staff can also notify patients when the doctor is running late.
Can it handle walk-in patients alongside pre-booked ones?
Yes. Receptionists can add walk-in patients to the queue at any time. The system maintains booking priority while fitting walk-ins into available gaps.
Does MedCloudy send automatic reminders for OPD appointments?
Yes. WhatsApp reminders go out automatically 24 hours and 30 minutes before every appointment. MedCloudy clinics see an average 68% reduction in no-shows.
Does it work for clinics with multiple doctors?
Yes. Each doctor has their own independent OPD queue. An admin can see all doctors' queues from one screen, while each doctor only sees their own patients.